HOW, WHEN AND WHAT WE COLLECT?
How does Shumailas collect my information?
We collect information directly from you for the purpose of providing the Services to you, and automatically as you use our Website and the Services.
When does Shumailas collect my information?
When you come to our salon or use online booking for the first time, we register you to use our Services.
What information does Shumailas collect?
The types of information we collect about you depends on your particular interaction with our Website and our Services, and might include, where permitted by applicable law:
-> Your contact information (e.g., name, email address, phone number)
-> Date of birth
-> Details of any treatments and transactions carried out using any of the Services
-> Any other information that you choose to provide to us (e.g., if you send us an email/otherwise contact us)
-> Calls/emails/other correspondence
HOW WE USE YOUR INFORMATION
-> To validate your identity when you come to our salon or use online booking.
-> To provide our Services to you, to communicate with you about your use of our Services or any changes in our Terms and Conditions that apply to you.
-> For the purpose for which you specifically provide the information to us, including, to respond to your inquiries, to provide any information that you request, and to provide customer support.
-> To tailor the content and information that we may send or display to you, to offer location customization (where permitted by applicable law), personalized help and instructions, and to otherwise personalize your experiences while using our Website and our Services, such as developing and offering you with new and/or additional services or new and/or additional features to existing services.
-> For marketing and promotional purposes, for example, where permitted by law (other than if (where applicable) you opted out by unsubscribing from marketing emails and/or by contacting us as noted in the table below), we may use your information, such as your email address, phone number, or mailing address to send you newsletters, special offers and promotions, or to otherwise contact you about services or information we think may interest you, or to conduct draws for campaigns and the like and deliver prizes and rewards .
-> As permitted by applicable law (other than if (where applicable) you opted out), to assist us in advertising our products and services in various mediums including, without limitation, sending you promotional emails, advertising our services on third party sites and social media platforms, sending you direct mail, and by telemarketing.
-> To better understand how users access and use our Website and our Services, both on an aggregated and individualized basis, to administer, monitor, and improve our Website and Services, for our internal purposes, and for other research and analytical purposes. Please see the information below regarding Third Party Analytics.
-> To protect us, our customers, employees or property — for instance, to investigate fraud and prevent fraudulent activity, harassment or other types of unlawful activities involving us or other companies that we do business with, to enforce this Policy, as well as our Terms and Conditions.
WHEN DO WE SHARE YOUR INFORMATION?
-> We do not share your individual information with any third party.
-> Our therapists can see your details and treatment history in all our salons.
-> We may have to share your information in response to a legal process – to comply with the law, a judicial proceeding, court order, or any other legal process.
WHERE WE STORE YOUR DATA
All information you provide to us is stored on our secure servers. All information is transmitted using SSL technology. We do not ask for any password information.
Unfortunately, the transmission of information via the internet is not completely secure. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
DO YOU HAVE TO GIVE US YOUR INFORMATION?
In most cases, providing your personal data to us is optional, however, if you do not provide it, you will not be able to fully use our Services. For example, you will not be able to make use of our online booking.
-> You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
-> We may withhold personal information that you request to the extent permitted by law.
-> You may instruct us at any time not to process your personal information for marketing purposes.
-> In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
DATA PRIVACY AND DATA SECURITY
->We take reasonable technical precautions to prevent the loss, misuse or alteration of your personal information.
->We store all the personal information you provide on our secure website.
We may update this policy from time to time by publishing a new version on our website. Therefore, you should check this occasionally to ensure you are happy with the policy or any changes of the policy.
->This website is owned and operated by Shumailas Ltd.
-> We are registered in England and Wales under registration number No. 07906673, and our registered office is at Shumaila’s Ltd. 568 Cranbrook Road, Ilford, IG2 6RE,London.
-> You can contact us:
(a) by post, using the postal address; Shumaila’s Ltd. 568 Cranbrook Road, Ilford, IG2 6RE, London.
(b) using our website contact form;